Customer Service Representative
About This Gig
Customer Service Representative - Remote Trusted Senior Specialists Remote About Trusted Senior Specialists Trusted Senior Specialists, an Integrity company, is a distinguished provider in the Life and Health Insurance industry, is actively seeking a Customer Service Representative who will be responsible for organizing, overseeing, and providing support to our clients. Job Summary The Customer Service Representatives provides an ongoing positive impression of the company by answering client calls in a professional, courteous, and timely manner. You will assist our clients by submitting claims to carriers, changing primary care doctors, assisting clients with their questions, and more. Primary Responsibilities: Manage large amounts of inbound and/or outbound calls in a timely manner Follow communication scripts, prompts, call flows when handling different topics Identify customer’s need and clarify information Seize opportunities to schedule appointments, where applicable Keep records
Skills & Tags
About the Seller
Integrity Marketing Group
on Himalayas