Customer Service Representative

About This Gig

We’re looking for a proactive Customer Service Representative to deliver exceptional service across multiple channels, including email, chat, and social media. Requirements 3+ years of experience in Customer Service Bachelor’s degree preferred Proven experience working in a remote environment Strong internet connection and a reliable personal computer Deep understanding of customer support best practices Excellent communication and interpersonal skills Ability to handle challenging situations with professionalism and empathy Strong technical aptitude and troubleshooting skills Self-starter with the ability to work independently and take ownership of tasks Highly organized and able to thrive in a fast-paced, collaborative environment Positive attitude with a continuous improvement mindset Proficiency in Google Workspace and Microsoft Office Proficiency in using web browsers (Chrome, Firefox, Safari, etc.) Familiarity with social platforms, including Instagram, TikTok, and Meta Tools &a

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