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Customer Service Incident Coordinator (German & Additional Language Speaker)

United KingdomPosted 14 days agoVerified 14 days ago

About This Gig

TransUnion 's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion : TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We’re looking for a Customer Service Incident Coordinator (German & Additional Language Speaker) to join our growing Sontiq team. Shift Pattern: Monday to Friday; 10:30 am - 7:00 pm Day to Day You’ll Be: Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft Examine and analyse information to determine the severity of the fraud, breach and/or identity theft Exercises independent judgement in setting priorities to ensure that deadlines and due dates are met Provide professional and courteous customer service and expert assistance

Skills & Tags

Bilingual German English Customer Support Specialist German Speaking Customer Service Representative Bilingual German English Customer Support Consultant Senior German Customer Service Representative Multilingual Customer Service Representative German Language Customer Service Jobs

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TransUnion

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