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Himalayas

Customer Service Agent

South AfricaPosted 3 months agoVerified 3 months ago

About This Gig

Remote World pairs South African talent with UK-based companies — and right now, we're looking for a friendly, patient Customer Service Agent to join one of our UK client teams, working fully remote. If you genuinely enjoy helping people, can stay calm under pressure, and take satisfaction in resolving issues efficiently, this role is for you. You'll be the first point of contact for customers, making sure every interaction leaves a positive impression. Key Responsibilities Handle inbound customer queries via phone, email, or live chat Resolve complaints and escalate issues when necessary, following set procedures Keep accurate records of customer interactions in the CRM system Identify customer needs and provide clear, helpful information Collaborate with internal teams to resolve complex queries Meet daily service targets and maintain quality standards What You'll Need Experience in a customer service, call centre, or support role Clear and professional communication in English (wri

Skills & Tags

Customer Service Customer Service Customer Support Call Centre Agent Client Services Remote Customer Service Customer Service Agent Customer Support Agent Customer Care Agent Customer Service Representative

About the Seller

Remote Recruitment

on Himalayas

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