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  5. Customer Renewals Manager

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Himalayas

Customer Renewals Manager

MexicoPosted 7 days agoVerified 6 days ago

About This Gig

Customer Renewals Manager @ AppFollow About AppFollow AppFollow helps mobile teams worldwide improve app performance and customer experience. Our platform provides tools for App Monitoring, App Store Optimization (ASO), Review Management, Alerts & Automation, and Insights, empowering product, marketing, and support teams to make better decisions faster. About the Role As a Customer Renewals Manager , you will own the renewal lifecycle for a portfolio of customers, ensuring timely renewals, reducing churn, and driving revenue growth. This role sits at the intersection of Customer Success, Sales, and Finance. Your mission is simple: protect and grow revenue by delivering a smooth, proactive, and value-driven renewal experience. You’ll work closely with Customer Success Managers, leveraging customer insights, product usage data, and health scores to identify risks early and uncover expansion opportunities. What You’ll Do Renewal Ownership & Execution Manage the full renewal lifec

Skills & Tags

Customer ServiceCustomer SuccessAccount ManagementCustomer RetentionRenewals ManagementSaaS Sales

About the Seller

A

AppFollow

on Himalayas

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