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Himalayas

Customer Loyalty Representative

United StatesPosted about 17 hours agoVerified about 4 hours ago

About This Gig

Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura 's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura , and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations. Come build with us! About the Role: We're building some new teams and are hiring full-time Customer Loyalty Representatives to kick these teams off. These are work-from-home, remote positions. We're looking for some hungry, ambitious candidates who want to take the first step in kicking off their SaaS career! Day to Day: Take inbound customer cancellation calls and retain them as an Aura customer Make daily outbound calls to existing Aura customers with failed subscription payments Ensure a high level of customer satisfaction th

Skills & Tags

Sales Customer Service Inside Sales Customer Retention Sales Representative Customer Service Call Center Customer Retention Representative Customer Experience Representative Customer Retention Specialist

About the Seller

Aura

on Himalayas

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