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Himalayas

Customer Experience Associate

United StatesPosted about 3 hours agoVerified 8 minutes ago

About This Gig

Peerspace is seeking a remote Customer Experience Associate to provide exceptional service to hosts and guests, drive revenue, and make an immediate impact on the product through customer insights. Requirements First point of contact for users regarding onboarding hosts, recommending locations, and services Provide friendly and efficient service via all contact channels (phone, email, live chat, social media, etc.) Display self-discipline, demonstrate productivity, and accomplish job duties in a remote work environment Independently work through a queue of tasks with an eye for process improvements Identify and execute on opportunities to surprise and delight our hosts and guests Identify trends and take an active role in delivering suggestions for process & product improvements Benefits 100% employee coverage of medical, dental and vision insurance $500 annual professional development allowance Discount on all Peerspace bookings Laptop, high res display, and stipend to setup home

Skills & Tags

Customer Service Customer Experience Associate Customer Success Associate Customer Support Associate Customer Experience Representative Customer Service Associate

About the Seller

Peerspace

on Himalayas

Pricing available on Himalayas

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