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Himalayas

Concierge Guest Experience (Onshore)

CanadaPosted about 22 hours agoVerified about 21 hours ago

About This Gig

Accor Global Reservation Centre in Moncton seeks a polished Concierge to curate seamless, bespoke journeys for discerning guests before and after their voyage. The ideal candidate will have experience in luxury sales and/or service, exceptional verbal/written English, and a deep understanding of ultra-luxury travel and elevated guest expectations. Requirements Curate highly personalized concierge experiences for valued clients and guests Design and book bespoke excursions, transfers, and exclusive experiences Anticipate guest preferences and identify refined upsell opportunities Collaborate closely with Yacht Operations and Sales for flawless execution Deliver a seamless digital experience through CRM and guest platforms Benefits 4 weeks' paid vacation 13 paid statutory holidays annually Fully paid training delivered virtually Comprehensive Medical/Dental coverage Company matching pension plan of up to 5% Remote work flexibility $300 Annual Wellness Subsidy Travel discounts at Accor l

Skills & Tags

Customer Service Guest Services Associate Customer Support Customer Service

About the Seller

AccorCorpo

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