Complaints Handler
About This Gig
The Complaints Handler will be responsible for 1st line customer service support for Allica Bank ’s Retail and SME customers, handling inbound communications and resolving customer issues. Requirements Strong customer service experience Experience using core banking systems Experience in dealing with complex complaints Experience of core processes Experience in working with workflow / task management tools Benefits Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies Originally posted on Himalayas
Skills & Tags
About the Seller
Allica Bank
on Himalayas