Client Services Specialist

About This Gig

About Magic Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. Background Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital ) and over $30M in funding to date. We are fully remote across Asia and US time zones. Check out Magic 's Business Profile Know more about our Team via Magic 's Careers Page Why does this role exist?The primary role of the Client Services Specialist (known as Support Specialist internally) is to work closely with clients and their assistants to ensure a successful user experience. This includes initial onboarding, post-onboarding follow-ups, developing rapport & relationship with clients and assistants. Serving as t

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