Call Center Representative

About This Gig

Start ASAP – $20/hr – Remote Bilingual Call Center Role Call Center Representative – Remote (U.S.) Full-time • W-2 + benefits • Work from home Help members get the care they need—book, confirm, and follow up on appointments. What you’ll do • Make outbound calls to book appointments • Take inbound calls from members • Update scheduling systems (accurate + fast) • Follow up on missed visits • Escalate urgent needs Must-haves • 1+ year call center, scheduling, or customer service experience • Bilingual: fluent in Spanish and English (required) • Reliable, on-time work habits • Must be based in the U.S. Perks & pay • Pay: $20/hr • W-2 employment • Health, dental, vision • PTO + paid holidays • Equipment provided Schedule & setup • Full-time • Fixed schedule (set shifts) • 100% remote (U.S. only) Your calls make care happen—you own the first step. You like stable hours, clear tasks, and follow-through. At Urrly , fairness matters. We use AI to review every application against the s

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