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Payroll Operations and Systems Manager

About the role: Job title: Payroll Operations & Systems Manager Working hours: 37.5 hours per week About the Role: The Payroll Operations & Systems Manager is the strategic engine behind our payroll delivery. While the Head of Payroll ensures compliance, accuracy, and legislative adherence, you are responsible for the operational machinery that allows the department to function efficiently and at scale. In this pivotal role, you will bridge the gap between technical systems and operational delivery. You will own the resource planning, integration strategy, and workflow optimisation, ensuring that our HRIS connects seamlessly with our payroll software and that our teams are utilised effectively to meet customer requirements. Key Responsibilities: 1. Operational Operations & Resource Planning Strategic Capacity Management: Take ownership of the department’s resource modeling. You will analyse sales forecasts, onboarding pipelines, and seasonal peaks to ensure the team is a