Bilingual Customer Support Specialist - Japanese (Keigo) and English

About This Gig

Headquarters: Remote Role DetailsType of Support: Omnichannel (Emails, Chat, Calls), Japanese and EnglishContract Duration: Full TimeTraining Schedule: To be DeterminedWork Schedule: To be DeterminedWork Type and Location: RemoteExpected Start Date: September 11, 2025About UsPartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero’s world-class outsourcing and human-centered approach with Crescendo’s expertise in customer experience and operational excellence, we are redefining the future of CX.Together, we’re introducing Augmented AI - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core.&

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