Bilingual Customer Service Representative
About This Gig
Our employer partner is currently looking to add a highly motivated and service driven Bilingual (French/English) Customer Service Representative to their growing team! This is a remote opportunity for someone with customer service experience within HR, Financial or Health Care Services. Key Responsibilities: Handling a high volume of customer inbound Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc. Processing transactions such as health enrollments, tax and direct deposit updates, etc. Leveraging your computer navigation skills to navigate a robust set of tools/systems Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries. Qualifications: A minimum of 2 to 4 years of experience in customer service Excellent English and French communication skills Good computer and system na
Skills & Tags
About the Seller
Jumpstart Refugee Talent - Partner
on Himalayas