AWS Connect Migration Specialist
About This Gig
Job Title: AWS Connect Migration Specialist Location: Remote – Latin America Preferred Type of Contract: Full-Time | Remote | Contractor Salary Range: $4,000 to $6,000 USD/month Language Requirements: English (Professional/Fluent) We are seeking a skilled AWS Connect Migration Specialist with deep experience in cloud-based contact center architecture and AWS Connect implementations to join our growing team. You will play a key role in migrating a complex, insurance-focused contact center environment from an open-source telephony stack to AWS Connect. Your work will directly impact system reliability, regulatory compliance, agent productivity, and overall customer experience during a zero-disruption transition. Key Responsibilities Analyze and document the current open-source telephony and contact center infrastructure, identifying gaps, risks, and migration dependencies Design end-to-end AWS Connect architecture, including contact flows, routing logic, queues, and integrations Configu
About the Seller
Nearshore Business Solutions
on Himalayas