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Analista de ExperiÃªncia do Cliente JÃºnior

Rio de Janeiro, Rio de Janeiro, Rio de Janeiro, BrasilPosted 3 days agoVerified about 1 hour ago

About This Gig

DescriÃ§Ã£o Buscamos um novo mainoense para o time de InteligÃªncia em NegÃ³cios de Comex (Relacionamento com o Cliente). VocÃª atuarÃ¡ em toda a jornada do cliente, da implantaÃ§Ã£o ao suporte estratÃ©gico, garantindo autonomia, eficiÃªncia operacional e a melhor experiÃªncia com o sistema MainÃ´. Para esse desafio, procuramos uma pessoa analÃtica, organizada, com Ã³tima comunicaÃ§Ã£o e paixÃ£o por tecnologia e melhoria contÃnua. Se vocÃª tem espÃrito colaborativo, sabe priorizar demandas em um ambiente dinÃ¢mico e tem familiaridade com inovaÃ§Ãµes e ferramentas de InteligÃªncia Artificial para otimizar rotinas, essa vaga Ã© para vocÃª! Responsabilidades e atribuiÃ§Ãµes Garantir a execuÃ§Ã£o contÃnua e eficiente das operaÃ§Ãµes dos clientes; Atuar na resoluÃ§Ã£o de demandas e acompanhamento de atendimentos; Apoiar processos de onboarding e implantaÃ§Ã£o de clientes; Auxiliar na adoÃ§Ã£o da plataforma e fortalecimento da autonomia do cliente; Identificar oportunidades de melhoria

Skills & Tags

excel non tech

About the Seller

MainÃ´

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