Amazon Connect Support Engineer
About This Gig
Miratech is a global IT services and consulting company that helps visionaries change the world. This role requires a technically skilled professional with 4+ years of experience in CCaaS and cloud-based contact center environments. Requirements Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms Collaborate closely with developers, architects, and platform owners Troubleshoot and resolve production incidents Partner with vendor teams to drive operational improvements Develop and maintain Amazon CloudWatch dashboards Benefits Culture of Relentless Performance Competitive Pay and Benefits Work From Anywhere Culture Growth Mindset Global Impact Welcoming Multicultural Environment Social Sustainability Values Originally posted on Himalayas
Skills & Tags
About the Seller
Miratech
on Himalayas