AI Native, Business Operations & Sales Operations Specialist

About This Gig

The Business Operations & Sales Operations Specialist supports Marketplace and Client Success by managing systems, data, and operational processes. Reporting to the Sr. Manager of Marketplace Operations, this role is responsible for ensuring business systems and initiatives are implemented effectively and consistently across the organization. This position focuses on aligning systems, data, and workflows to improve efficiency, support decision-making, and enable scalable growth. Systems & Technical Ownership Own and optimize core platforms (Salesforce, Retool, JIRA, etc.) Lead the implementation and adoption of a core CRM and customer data platform Understand and help manage data flows across systems Evaluate and implement tools, automation, and integrations Data & Integrations Analyze operational and sales data to identify trends and gaps Write and run queries (e.g., Snowflake) Support and assist with the implementation of API integrations Troubleshoot system, integration

Skills & Tags