Administrator - Customer Care
About This Gig
As a Administrator – Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost. Responsibilities: Performs daily required administrative functions in accordance to written process maps. Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service. Responds and acts on submittals within Sales Portal in specified time periods of request. Performs timely and accurate completion of branch audit and compliance steps per established guidelines. Maintains high level of organization of tasks between assigned branches. Documents and submits individual task KPI data used for process improvement. Assists Customer Care Manager in development and training of employees. Researches tax and freight claims and run
Skills & Tags
About the Seller
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on Himalayas