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Results for "Workforce Management"

4 gigs found around $100 across all platforms

AllDesign & CreativeDesign & Creative83Development & TechDevelopment & Tech509Writing & ContentWriting & Content22Marketing & SEOMarketing & SEO125Business & ConsultingBusiness & Consulting254Video & AnimationVideo & Animation7Music & AudioMusic & Audio
HimalayasView price

Manager, Patient Contact Center

Array Behavioral Care is a leading virtual psychiatry and therapy practice seeking a Manager, Patient Contact Center to lead, develop, and support the Care Navigation & Care Coordination Teams in delivering high quality, empathetic, efficient, and patient centered service. Requirements 3+ years of call center or contact center operations experience within healthcare or behavioral health Bachelor's degree in business administration, Communications, or a related field (optional) Strong leadership and people management skills Expertise in call center technologies, CRM systems, and workforce management tools Proficient in Excel and data management tools Working knowledge of MS Office, Salesforce, and Outlook Analytical skills for interpreting performance metrics and driving improvements Excellent communication and problem-solving abilities Ability to manage large teams and influence cross-functional decisions Ability to work in fast-paced, high-volume environments Familiarity with com

Healthcare Customer Engagement ManagerCustomer Care Operations ManagerPatient Services Manager
United States
1 day ago
HimalayasView price

Field Services Workforce Management Advisor I

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? The Field Services Workforce Management Advisor I is responsible for managing all work that flows to Field Services from a scheduling perspective, to include both consumer and commercial work for customer orders & troubles. The role is responsible for first-level calls from Field Services to answer questions and make real-time adjustments. This position works proactively to monitor the schedule and adjust as necessary to fill in white space. This position is responsible for managing critical queues for open, incomplete, or rejected jobs to ensure field jobs are completed within service levels. This position is also responsible for working with other back

Customer ServiceField ServicesWorkforce Management
United States
HimalayasView price

Manager, Workforce Management

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Manager, Workforce Management, you will lead the Workforce team within a 24/7 BPO environment supporting email and chat operations. The role is responsible for shaping and driving the WFM strategy across the CX Operations and Support Practice. This is a high impact role foc

Workforce ManagementOperations ManagementBPO Management
Philippines
RemoteOKView price

SaaS Platform Architect

Saas Platform Architect Remote, United States About Legion Technologies Legion Technologies is on a mission to turn hourly jobs into good jobs through intelligent automation and AI. Our AI-powered Workforce Management platform helps enterprises optimize labor efficiency while empowering hourly employees with flexibility, fairness, and control over their schedules. Our multi-tenant SaaS platform serves large enterprise customers globally, supporting complex scheduling, forecasting, compliance, and analytics workloads across web and mobile applications. We operate at scale — high data volumes, strict availability requirements, and enterprise-grade security standards. The architecture decisions you make here directly affect the scheduling fairness and financial stability of millions of hourly workers worldwide. Role Overview We are seeking a Saas Platform Architect to define and lead the architectural evolution of the Legion WFM Platform. You will architect the platform that our enterp

saasarchitectdesign
United States
9 days ago
10 days ago
23 days ago