Vendor Operations Coordinator
Schedule: Thursday to Sunday, 9:00 AM – 6:00 PM PST (9 hrs) Setup: Remote Job Overview We are seeking a highly organized and detail-oriented Vendor Operations Coordinator to support the management and performance of a large network of independent contractors and vendors. This role focuses on vendor performance monitoring, quality assurance, compliance, and operational support to ensure high service delivery and customer satisfaction. The ideal candidate has experience managing contractors, vendors, service providers, or remote teams, and possesses strong communication, documentation, and problem-solving skills. Key Responsibilities Monitor vendor performance, attendance, reliability, and compliance with company policies and SOPs Issue first-level notices and corrective actions for performance or policy violations Investigate customer-reported service issues and document verified quality failures Gather and review supporting information related to customer claims and vendor concerns Ma