System Analyst (Engagement team)
At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a System Analyst to translate business requirements into technical solutions, define API integrations, and model processes using BPMN and UML. You will support the development lifecycle, maintain technical documentation, and collaborate with Technical Support to resolve complex incidents. Strong analytical skills, SQL knowledge, and English proficiency are required. Key Responsibilities: - Develop detailed techn
System AnalysisBusiness AnalysisProduct Management
Australia, Canada, India, Ireland, New Zealand, Singapore, United Kingdom, United States Payments Orchestration Specialist
WHAT YOU'LL DO Managing merchant account setup processes with payment partners and providers Configuring and maintaining routing rules for transaction flows across multiple providers and payment methods Performing manual routing adjustments based on performance, limits, GEOs, or provider restrictions Monitoring transaction processing stability, approval rates, routing efficiency, and provider performance Handling incidents and operational issues: investigating failed transactions, reviewing logs and operational data, identifying root causes, communicating with providers and internal teams, maintaining proper incident documentation Mapping provider errors and improving troubleshooting processes Launching and configuring new payment methods and partner connections Managing transactional limits, routing capacities, and provider restrictions Working closely with Risk, Compliance, Product, Technical Support, and Finance teams Participating in optimization of payment orchestration flows, ro
Payments Operations SpecialistPayment Orchestration SpecialistPayment Operations Analyst
IT Support - Remote
As an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support necessary for maximum productivity while working from home or remotely. Key Responsibilities: Provide technical support and assistance via phone, email, and remote desktop tools to users experiencing IT issues. Diagnose and troubleshoot hardware and software problems, including desktops, laptops, and peripherals. Install and configure software applications, operating systems, and updates as needed. Document support requests diligently and maintain accurate records of technical issues and solutions. Assist in the setup and configuration of remote workstations and ensure that all necessary IT resources are available to users. Manage and e
IT SupportHelp DeskTechnical Support
Staff Accountant - LATAM
Staff Accountant About Us The Otte Polo Group is a U.S.-based portfolio of service companies operating across technical support, customer experience, and third-party logistics. Our brands include Geeks on Site , Responsive Answering Service, and Phase V Fulfillment. Our teams operate across the United States and globally, leveraging a distributed workforce to combine people, process, and technology to deliver scalable, high-quality solutions. Job Overview We are seeking a detail-oriented Staff Accountant to support accounting activities across all companies within the group. This role will be responsible for supporting key accounting functions including account reconciliations, month-end close processes, financial statement preparation, and assisting in the improvement and standardization of accounting processes. The ideal candidate is highly organized, detail-oriented, and able to operate in a fast-paced environment while managing multiple priorities and communicating effectively acr
FinanceOPG InternalInformation Technology And Services
Systems Administrator
Leidos is preparing as we anticipated a need for a Systems Administrator to support enterprise Air Force application and middleware environments within the Human Resources Systems Technical Support III (HRSTS-III) program. The role supports Linux-based middleware, messaging, web application, and database platforms in a secure Department of Defense (DoD) production environment. Primary Responsibilities: Provide administration, maintenance, patching, and troubleshooting support for enterprise middleware and application platforms within Linux-based web application, enterprise messaging, and database environments. Monitor system performance, availability, and operational health while troubleshooting application, integration, and connectivity issues. Support deployments, upgrades, patching, vulnerability remediation, and security compliance activities, and develop automation and shell scripting solutions to improve operational efficiency. Coordinate with infrastructure, cybersecurity, data
Systems AdministrationLinux AdministrationMiddleware Administration
Senior Technical Support Agent
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the Role As a Senior Technical Solutions Consultant, you will serve as a critical technical expert and escalation point within the Global Support Team. You’ll own and resolve the most complex product and data challenges, significantly contributing to operational efficiency and customer success. This role requires a proven ability to pe
Customer ExperienceCustomer Enablement & SupportTechnical Support
Technical Support Engineer
Siena is creating an operating system of AI agents that learn, remember, and act across every customer touchpoint. As a Technical Support Engineer, you'll own technical resolution end-to-end and build leverage by creating runbooks, auto-routing, and observability access for the Support team. Requirements 1+ year of technical support at a SaaS company Technical skills: REST APIs, webhooks, auth flows, JSON, HTTP protocols, JavaScript, production systems, logs analysis, monitoring tools AI/LLM expertise: LLMs, prompt engineering, AI model integration, AI APIs (OpenAI, Anthropic, etc.) Customer-facing skills: written and verbal English, explaining complex technical issues to non-technical stakeholders, building trust with customers Built for startup pace: comfortable in ambiguity, creating structure, the leverage mindset, coaching or training non-technical teammates Benefits Great salary Opportunity for equity or stock grants Learning budget Meaningful impact Globally distributed team wo
DeveloperCustomer ServiceTechnical Support Engineer
Argentina, Brazil, Mexico Senior IT Engineer
This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) We are seeking a highly skilled Senior Infrastructure & Security Engineer to join our remote IT team. This role is ideal for a proactive and experienced professional who can handle advanced troubleshooting, manage and improve IT infrastructures, and ensure the stability, security, and scalability of both internal systems and client environments. Responsibilities Provide advanced technical support and remote troubleshooting for network, hardware, and software issues. Manage, monitor, and optimize servers, user accounts, and security settings in Microsoft 365, Google Workspace, and cloud environments. Administer, configure, and maintain IT systems, backups, and disaster recovery processes. Design and implement infrastructure improvements to enhance performance, security, and scalability. Configure and support networking components (firewalls, VPNs, VLANs, routing). Support automation and integr
Systems AdministrationIT InfrastructureNetwork Engineering
Underwriting Management and Policy Help Desk Specialist
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **This position is fully remote and can be based anywhere in the U.S.** Essential Functions: Underwriting Management and Policy Administration System Technical Support: Serves as first point of contact for users seeking assistance with underwriting management, policy administration and rating platforms Researches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation Assists front line users/departments in their completion of policy transactions by analyzing
Help Desk SpecialistTechnical SupportUnderwriting Support
Technical Support Representative (M-F/Night Shift)
Redefine the future of customer experiences. One conversation at a time. At Nextiva , we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. How You’ll Make an Impact As a Technical Support Representative at Nextiva , you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making thei
Customer ServiceTechnical SupportTechnical Support Representative
Physician Support Desk Analyst
City/State Norfolk, VA Work Shift First (Days) Overview: Overview The Physician Support Analyst is responsible for handling inbound customer calls while also analyzing call trends, delivering high-quality technical support and service. This role is call center-based, providing remote technical support for software, and network-related issues through inbound and outbound calls, with a heavy focus on inbound volume supporting providers, external practices’ staff, and medical students. The analyst will be responsible for troubleshooting and resolving technical problems, documenting support activity, escalating complex issues, and providing user-friendly guidance to non-technical users. In addition, they will analyze system performance and proactively identify any potential issues. The ideal candidate will have a strong customer service mindset, effective communication skills, and the ability to work independently and collaboratively in a fast-paced support environment. The shift rotates
Technical SupportHelp DeskIT Support
Senior Civil Engineer - Site Design
Company Description We are Olsson . We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson . It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson provides multidisciplinary, preliminary, and construction design services for mixed-use, commercial, and residential land development projects, along with industrial, sports, schools, and other site development types. As a Senior Civil Engineer in either our Plano or Fort Worth office, you will provide overall technical support to the team and act as an advisor o
Civil EngineeringSite designLand Development
Technical Support Engineer- I
Merge medical imaging solutions, offered by Merative , combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. Meet your radiology, cardiology, enterprise imaging needs – on your own terms – with Merge by Merative imaging solutions. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers healthcare organizations with advanced medical imaging solutions to enhance workflows, optimize care delivery, and help improve patient outcomes. Merge’s Imaging Suite, built on a cloud-native foundation, provides solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing and Workflow Orchestration. Merge’s portfolio also includes Best in KLAS Cardiology and Hemodynamic Monitoring, and Digital Pathology. The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for int
Technical Support EngineeringMedical Imaging SupportHealthcare IT Support
Work at Home Customer Service Agent (Full-Time & Part-Time) KS)
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interact
Customer ServiceCustomer Service RepresentativeRemote Customer Service
Work at Home Contact Center Agent (Full-Time & Part-Time) (MO)
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interact
Customer ServiceSalesCustomer Service