Results for "Service Delivery"

D365 F&SCM Finance Senior Consultant - Client Services

A Senior D365F&SCM Finance Consultant - Client Services at Argano is an experienced professional who provides expert advice and analysis in their field of proficiency. They are involved directly with clients and management of client issues and initiatives related to their field of proficiency. They are responsible for delivering quality work independently. They provide expert advice, guidance, and solutions related to technology and information systems. They demonstrate good judgment in selecting methods and techniques for obtaining solutions for clients based upon their experience and best practices to achieve client’s business objectives more efficiently and effectively. They escalate concerns and issues to senior leadership as required. RESPONSIBILITIES : Process Adherence: Keep tickets updated and adhere to SLAs Follow defined processes and procedures Maintain accurate timesheets and submit as per defined policies Service Delivery: Manage Managed Services cases and initiatives

Technical Manager, Broadcast Solutions

The Technical Manager, Broadcast Solutions will oversee technical systems and processes for Products and Service deliveries of Broadcast Solutions, driving future advancements and leading a technical team. Requirements Excellent depth of Replay technical knowledge Success in taking ownership of service delivery, projects, and processes Proactive approaches to problem solving, troubleshooting, service/systems improvement Effective leadership, teamwork and collaboration skills Excellent and highly effective communication skills Originally posted on Himalayas

Associate Principal Engineer - SAP Service Delivery Manager

Role: SAP Service Delivery Manager Employment Type: Full-time Employment Model of working: 100% Remote from Canada Job Overview: Oversee daily SAP AMS operations, including incident, problem, change, and release management. Lead and mentor SAP support teams, including internal staff and outsourced vendors. Act as the primary liaison between business stakeholders, clients, and technical teams. Ensure strict adherence to SLAs (Service Level Agreements), ITIL processes, and internal governance frameworks. Identify and implement continuous improvement initiatives for SAP support and service delivery Manage vendor relationships, contracts, and service performance for outsourced SAP support. Handle escalations, resolve complex issues, and manage transitions of projects to AMS support. Maintain and develop processes, procedures, documentation, and enforce best practices for SAP system maintenance and support. Assist in onboarding and growing AMS accounts, with a focus on retaining clients an

Logistics Coordinator

Huzzle is hiring a Logistics Coordinator to manage daily moving operations, coordinate schedules, and ensure seamless service delivery for customers across North America. Requirements 2–4+ years of experience in logistics coordination, operations, or similar roles Experience supporting North American or Canadian customers (preferred) Strong English communication skills with a clear, neutral accent Ability to work full-time in MST Excellent multitasking, organization, and prioritization skills Strong problem-solving abilities and customer-first mindset Benefits Competitive base salary Opportunity to work with mission-driven founders and play a meaningful role in changing students’ lives Fully remote role with a consistent UK-based schedule Be part of a growing team that values learning, impact, and operational excellence Career growth in an innovative and high-growth education company Originally posted on Himalayas

Senior Netsuite Developer (FSM)

Remote role, only for applicants in Argentina and Uruguay. We are seeking a skilled NetSuite Developer with strong experience in Field Service Management (FSM) to design, develop, and optimize NetSuite solutions that support field operations. This role involves customizing NetSuite, integrating FSM workflows, and collaborating with cross-functional teams to improve service delivery, scheduling, and operational efficiency. Key Responsibilities Customize and enhance NetSuite to support business and field service operations Develop and maintain scripts, workflows, and configurations within NetSuite Support and improve Field Service Management processes, including work orders, dispatch, and service tracking Collaborate with stakeholders to gather requirements and translate them into scalable solutions Build and maintain integrations between NetSuite and other business systems Troubleshoot system issues and provide ongoing support and optimization Assist with system upgrades, testing, and

ITSM/ITIL Architect

We are looking for an ITSM/ITIL Architec t to serve as the process architect for a large-scale network consolidation program at a US-based Tier-2 Telco. The role designs the operational engine, including the ITSM framework, CAB quality gates, and alert correlation logic that translates raw network telemetry into structured support tickets. Responsibilities focus on building rules and governance mechanisms, while the Service Delivery Manager enforces them. This position suits professionals experienced in designing ITSM architectures from scratch and creating governance engines for large-scale IT mergers. Responsibilities: Design the target operating model, including the overarching ITSM framework, ticket routing logic, and incident management workflows for the consolidated enterprise Build the CAB quality gate to enforce strict ITIL intake requirements and mandatory global regulatory holds (e.g., e911, UK IPA) before any site moves to execution Map raw observability alerts into the tar

Sr. Service Delivery Manager

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Senior Service Delivery Manager (Sr. SDM) is an individual contributor role that supports our Expert Support customers in SHI Services/Managed Services. The Sr. SDM is responsible for the day-to-day management of service deliver

Technical Account Manager - Google CCAI Solutions

TTEC Digital is seeking a Technical Account Manager to serve as the operational and technical leader for a portfolio of clients within their Managed Services practice. The role requires strong cross-functional collaboration and a deep understanding of technical and commercial drivers. Requirements 6-8+ years of technical operations management, preferably in CCaaS solutions including cloud services, GCP preferred and AI solutions, preferably with Google Cloud Contact Center AI Platform or Dialogflow Proven experience in client management and CX technical consulting Hands-on experience with CCaaS technologies (NiCE CXone, Genesys, Five9, AWS Connect, Zoom CC, etc.,) Demonstrated ability to lead, mentor, and develop technical support teams Strong understanding of ITIL processes and best practices Experience managing commercial aspects of service delivery, including SOWs, invoicing, and resource planning Excellent communication, relationship-building, and problem-solving skills Ability to

Manual QA Engineer (Web & API)

About Infiterra Join our mission to grow and transform the subscription economy by simplifying subscription service delivery. Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy. Our subscription commerce platform automates and unifies subscription workflows - from quote to bill- driving operational efficiency, billing accuracy, and scalable growth. Recognized as a global leader in subscription commerce, Infiterra combines innovation, performance excellence, and trusted expertise to help partners transform and grow. Role Overview We are looking for a meticulous and technically-minded Manual QA Engineer with at least 3 years of experience to join our team. In this role, you will be the final gatekeeper of quality, responsible for validating our front-end web applications and back-end services. You will work as an embedded member of our Scrum teams , ensuring the "Definition of Done" is met for every story. Your mission

Sr. Sales Executive

About Private Health Management Private Health Management (PHM) is a clinically sophisticated healthcare navigation company that helps people facing serious and complex medical conditions get the best possible care. We guide individuals and families to leading specialists, advanced diagnostics, and personalized treatment strategies — grounded in independent, science-backed insights. Trusted by employers, benefits leaders, and healthcare partners, PHM addresses one of the most urgent and costly challenges in healthcare today: the disproportionate impact of cancer and other complex diseases on employees, families, and employer-sponsored health plans. With nearly two decades of proven service delivery and strong market validation, PHM is growing rapidly — and redefining what’s possible in high-acuity care navigation. About the Role As a Senior Sales Executive, Employer Solutions, you will be on the front lines driving new business across a defined region of the country. You will lead com

Service Delivery Manager

Why Pythian : At Pythian , we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian , a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect pa

Senior Benefits Consultant - Remote

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital . Our Newest Opportunity: The Senior Benefits Consultant is primarily responsible for retaining clients and managing their existing book of business. The consultant will oversee strategy, financial analysis, benefit design, plan renewals, benchmarking, and overall service delivery. They will also effectively communicate OneDigital ’s value proposition and latest industry trends

Bankruptcy Attorney

Category: Legal Location: We are seeking a dedicated and detail-oriented Bankruptcy Attorney to join our firm in a remote capacity based in Philadelphia, PA . This role is central to our mission of delivering high-quality legal services to clients navigating complex bankruptcy matters. The Associate Attorney will play a key role in managing all aspects of bankruptcy cases, from initial filings to hearings and settlements, ensuring compliance, accuracy, and timely resolution. The ideal candidate will thrive in a fast-paced, client-focused environment and bring strong legal acumen, organizational skills, and a commitment to excellence in service delivery. Responsibilities: Prepare, review, and finalize bankruptcy-related pleadings and legal documents. Manage all phases of bankruptcy cases, including filing Proof of Claims, Motions for Relief, Objections, Responses to Objections, Payment Change Notices, Settlements, and Adversary Proceedings. Participate in mediations, depositions, teleph

Systems Analyst – KP Performance Data Collection System

Overview & Responsibilities EU-GOJUST Programme The European Union’s Governance in Justice (EU-GOJUST) programme is focused on improving access to justice for all Filipinos and contributing to Philippine socio-economic development through a more effective, inclusive, and accountable justice system. These efforts are pursued by supporting the priorities of Philippine justice institutions such as the Department of the Interior and Local Government (DILG), the Department of Justice (DOJ), the Supreme Court, and justice-sector civil society organizations and law schools. DILG’s Data Collection System on KP Performance The DILG monitors local government unit (LGU) performance through key performance indicators (KPIs) related to public service delivery, governance, and compliance. In addition, the Lupong Tagapamayapa Incentive Awards (LTIA) Program collects indicators to be able to honor outstanding Katarungang Pambarangay (KP) for effectively resolving community disputes. However, DILG

Service Delivery Associate (2nd Shift) - Remote (US)

Hours: 11:30am - 8:00pm EST Summary: Provide subject matter technical and customer assistance to clients on the implementation and configuration of new and existing customers using the company's proprietary document management, and composition system: ArcReporting. The objective of the Service Delivery Associate is to support our proprietary online financial reporting application, ArcReporting. This application produces quarterly, semi-annual, and annual reports for mutual funds and other investment companies. The Service Delivery Associate will work directly with the clients providing technical services. The Service Delivery Associate will be responsible for understanding the flow of data and the interconnectedness of mutual fund financial information and how it flows through the platform. Responsibilities: Work closely with customers to gather requirements and set up accounts on the company’s proprietary document management and composition platform. Configure systems/templates for n

India Head F&A operations

We are seeking a seasoned and strategic leader to head our Finance & Accounting (F&A) Operations in India, responsible for driving end-to-end financial operations, leading large-scale transformation initiatives, and managing global shared services and delivery organizations. Requirements Lead and oversee end-to-end F&A operations, including OTC, PTP, and RTR, ensuring accuracy, compliance, and efficiency across all processes. Drive operational excellence by implementing best-in-class practices, standardization, and continuous improvement initiatives across finance functions. Spearhead transformation programs, including process re-engineering, automation, and digital adoption to enhance productivity and scalability. Manage and scale shared services operations, ensuring seamless service delivery to global stakeholders with a strong focus on SLAs, KPIs, and customer satisfaction. Partner with global finance leadership and business stakeholders to align financial operations wi

Vice President, Enterprise Accounts

Overview Company Overview: Allied Universal ®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal ® is hiring a Vice President, Enterprise Accounts. The Vice President, Enterprise Accounts, will be responsible for overseeing operations and playing a vital role in client relations, problem resolution, service delivery, continuous improvement, and managing any additional services. This is an excellent opportunity to make a significant impact to our enterprise client’s security program and Allied Universal ’s company success. RESPONSIBILITIES: Lead and provide strategic vision for dynamic, growing Enterprise Accounts Establish extensive client relationships with executive-level contacts on all as

Customer Onboarding Specialist for Company Incorporations (Full Time)