Medical Virtual Assistant
Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role The Virtual Assistant Representative is responsible for providing remote administrative and front-desk support to medical practices. This role serves as a key point of contact for patients and healthcare providers by managing calls, scheduling appointments, verifying insurance coverage, maintaining accurate patient records, and supporting day-to-day practice operations. Key Responsibilities Manage inbound and outbound patient calls in a professional and courteous manner. Schedule, confirm, reschedule, and cancel patient appointments as needed. Verify patient insurance eligibility, benefits, and coverage details. Process and follow up on prior auth