Results for "Performance Management"

Clinical Coordinator

Department: Support Operations Reports To: Senior Manager, Support Operations Location: Remote (U.S.) Position Type: Full-Time, Exempt Position Summary The Clinical Coordinator Department Manager oversees the Clinical Coordination team responsible for ensuring all clinical appointments are accurately scheduled, prepared in advance, and supported prior to the visit. This role provides leadership, operational oversight, training, process optimization, and cross-department collaboration to ensure the team consistently delivers accurate, compliant, and efficient clinical coordination across all markets. This leader ensures the team executes accurate scheduling workflows, coordinates clinical preparations, and proactively mitigates issues that could impact the schedule. Key Responsibilities Team Leadership & Performance Management Lead, mentor, and develop Clinical Coordinators to ensure high standards of accuracy, communication, and accountability Conduct regular 1:1s, performance rev

Supervisor Case Management

Our Total Health Management team is looking for a new Supervisor of Case Management ! We are seeking a results-driven and people-focused Clinical Supervisor for Women and Children’s Health who is committed to strengthening frontline execution and ensuring consistent, high-quality delivery of our Healthy Maternity (HM), High-Risk OB (HROB), and NICU case management programs. In this role, you will serve as a critical operational leader—coaching and developing a team of care managers, overseeing daily workflows, and ensuring quality, productivity, and adherence to evidence-based practices that directly impact maternal and neonatal outcomes. You will play a key role in onboarding and supporting a rapidly growing team, providing real-time guidance, performance management, and issue resolution to maintain stability during periods of expansion and change. Your leadership will help translate program strategy into effective execution, ensuring that high-risk and high-cost populations are enga

Client Escalation Manager

Role Overview Lead the resolution of complex, high-priority client issues, develop a high-performing team, and partner across departments to drive timely resolution of escalations. What You Will Do Directly supervise a team, manage workload distribution, conduct quality reviews, and maintain a high standard of escalation management. Why It Might Be a Fit Combine strong people leadership, healthcare client experience, and operational problem-solving skills to drive issue resolution and process improvements. Requirements 3–5 years of experience in client escalations, customer operations, account management, client services, or a related client-facing operational role Experience supporting Medicaid, Medicare, commercial health plans, or other healthcare payer organizations Demonstrated people leadership experience, including coaching, performance management, and team development Strong analytical, critical thinking, and problem-solving skills Excellent written and verbal communication sk

SAP Financial Planning and Analytics (FP&A) Consultant

Role Overview The SAP FP&A Consultant will support clients in designing, implementing, and optimizing SAP-based Financial Planning & Analysis (FP&A) solutions. The role combines finance domain expertise with SAP technology, helping organizations improve budgeting, forecasting, financial reporting, and performance management processes. What You Will Do Design, implement, and optimize SAP-based FP&A solutions, improve budgeting, forecasting, financial reporting, and performance management processes. Why It Might Be a Fit 10+ years of experience in FP&A, finance transformation, or SAP FICO, strong client-facing and stakeholder management skills, ability to translate business requirements into SAP solutions. Requirements 10+ years of experience in FP&A, finance transformation, or SAP FICO Strong understanding of budgeting, forecasting, financial modeling, P&L, balance sheet, cash flow analysis, cost center, profit center, and profitability analysis Experience w

National Manager A&D & Commercial Sales

Candidates must reside in MA, IL, NY/NJ, NC, or FL Position Summary The National Manager, A&D & Commercial Sales is responsible for driving specification activity, commercial project development, revenue growth, and market share across the company's Architectural & Design (A&D) and Commercial Sales channels. This leadership role oversees a team of A&D and Commercial channel managers and is responsible for coaching, performance management, pipeline development, forecasting, and execution of strategic sales initiatives. The position works closely with the National Accounts Manager and National Accounts Sales Team to support national account growth and maximize project opportunities. The ideal candidate is a hands-on sales leader with experience in specification-driven selling and commercial project development. This individual must be skilled at building relationships with architects, designers, developers, builders, general contractors, and other key decision-makers

Field Service Analytics Manager- Dashboards & Insights

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets. PURPOSE OF POSITION: The purpose of the Field Service Analytics Manager- Dashboards & Insights is to develop, lead, and support analytics, reporting, and dashboard capabilities for the Field Service organization. This role is responsible for unlocking insights that support strategic decision making, performance management, operational visibility, and continuous improvement across Field Service. This position will help establish and lead a team of analysts supporting Field Service operations. The Manager will be responsible for developing d

Senior Director Strategic Insights

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Job Summary: The Senior Director Strategic Insights leads Geisinger ’s enterprise intelligence and strategy execution backbone, integrating strategic insights, consumer research, and enterprise performance management into a cohesive system that informs decisions and drives accountability for results. This role sets the enterprise agenda and standards for what the organization knows, how strategy is measured, and how leaders use insight and performance data to guide decisions. The Senior Director ensures a single fact base, disciplined performance cadence, and clear signals when strategic adjustment may be required. Job Duties: Set the enterprise strategic insights agenda, translating market, consumer, competitive, and internal performance intelligence into decision‑relevant implications, options, and risks. Establish standards for analyti

Manager, Clinical Services Consultant

ABOUT THIS POSITION The Manager, Clinical Product Consultants, is responsible for supporting the day-to-day operations, performance, and engagement of Clinical Product Consultants. This role functions as a frontline leader and working manager, providing mentorship, guidance, and operational oversight while maintaining visibility into client activity and team performance. The Manager plays a key role in reinforcing standardized workflows, supporting execution of leadership priorities, and ensuring the timely and appropriate escalation of client concerns to the Director of Clinical Services in accordance with organizational protocols. WHAT YOU'LL DO Performance Management Reinforce performance expectations through ongoing coaching, mentorship, and real-time feedback in alignment with established workflows and best practices Monitor team quality and consistency as part of day-to-day support, identifying opportunities for improvement and guiding staff toward expected performance standards

Sales Team Lead