Operations Support Specialist
About the Role We are looking for an Operations Support Specialist to join our growing operations team and work closely with our STL/QA leadership. If you have at least 3 years of experience supporting day-to-day operations in structured environments, this is a hands-on role focused on execution, learning processes deeply, and supporting operations rather than people management. This position is ideal for candidates with experience in administrative support, operations coordination, documentation management, reporting, and process tracking. This is not a call center or customer service role. Instead, you will support internal operational workflows, documentation processes, and data-related tasks that help our business run efficiently. The first 3–4 months on the job will involve intensive training, including agent-level work, to fully understand our internal processes and business structure. Upon successful completion, you’ll support and contribute to our data acquisition and operatio