Supervisor, ServiceNow
Posting Date 04/06/20262476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America Team Leadership & Development * People Management: Recruit, hire, train, and manage the performance of direct reports, including Systems Analysts and Developers. Conduct regular one-on-ones, performance reviews (PDRs), and career development planning. * Resource Allocation: Assign daily tasks and development stories to teammates based on capacity and skill sets. Manage the team’s velocity and ensure balanced workloads. *Contractor Management: Oversee the onboarding and daily output of external contractors or “Guest Teammates” to ensure they meet DaVita’s quality and security standards. Operational Execution * Delivery Management: Partner with the Technical Product Manager to translate roadmap priorities into actionable sprints. Ensure development cycles stay on track and blockers are resolved quickly. * Platform Maintenance: Own the schedule of critical platform maintenanc