Results for "Customer Support Specialist"

Software Customer Support Specialist

Welcome to Campspot ! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone. We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone. As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the ‘ins and outs’ of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high leve

Customer Support Specialist

About InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering

Customer Support Specialist

At Bloomerang , we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role As a Customer Support Specialist, you will provide excellent customer service and day-to-day support for all of Bloomerang ’s custome

Technical Customer Support Specialist (EU Timezone)

Bilingual Customer Support Specialist - Japanese (Keigo) and English

Customer Support Specialist - Italian speaking

Customer Support Specialist (iGaming) for TrueGroup

Customer Support Specialist (Mid-Level, Full-Time)

Customer Support Specialist

As part of the Customer Support team, you will serve as the primary support resource for the clients, developing deep expertise in our products and resolving a wide range of functional and technical issues. You will take full ownership of incoming cases performing analysis, troubleshooting, and delivering solutions while collaborating with senior specialists on the most complex matters. This role offers the opportunity to build proficiency in NetSuite and Netgain applications and play a critical role in client success. Responsibilities Act as the first point of contact for client inquiries and provide high-quality support across email, phone, and chat. Diagnose, troubleshoot, and resolve most customer issues independently across multiple product areas. Perform detailed analysis of client-reported problems, using product knowledge, documentation, and internal tools to identify root causes. Escalate only the most complex or system-level issues to senior support teams, with clear documen

Customer Support Specialist - Remote in the Netherlands

Jouw rol als Customer Support Specialist Verzekeringen. Meestal saai, complex en vol kleine lettertjes. Bij Insify doen we dat anders. Wij bouwen de modernste zakelijke verzekeraar van Europa, speciaal voor ondernemers en freelancers. Geen gedoe, wel snelheid en transparantie. Als ons nieuwe gezicht (en stem) van de klantenservice ben jij niet zomaar een 'helpdeskmedewerker'. Jij bent de bondgenoot van de ondernemer. Wat ga je doen: Je komt terecht in het hart van onze operatie. Je spreekt dagelijks ondernemers die gepassioneerd zijn over hun vak, maar hulp nodig hebben bij het beschermen van hun droom. De held uithangen: Je beantwoordt vragen via chat, telefoon en mail. Geen scripts, maar echte gesprekken. Meebouwen: Zie je dat klanten steeds tegen hetzelfde probleem aanlopen? Jij signaleert het en werkt samen met onze developers om het product te verbeteren. Onboarding: Je helpt nieuwe klanten moeiteloos door het proces heen, zodat ze binnen 2 minuten verzekerd zijn. Kwaliteit boven

Customer Support Specialist

Transcarent is hiring for a Full Time Customer Support Specialist. This position will be hybrid for applicant who are close to our offices and Remote for applicants who are not close to our offices. The business operating hours is from 9am to 6pm EST. The working scheduled hours can be between 8am to 8pm EST. Role overview The Customer Support Specialist is responsible for ownership of entire escalation process including review, identification of required actions, and external response. A day in the life... Review, identify and analyze root cause for all escalated service requests; continuously improve based on analysis within delivery teams. Focus on developing proactive solutions to avoid common issues within escalation process. Own escalated cases received from various channels including: complaint review requests received from the customer, live HAC escalations, and negative NPS survey responses. Execute review of member interactions, provide summary, and develop plan to resolve c

Customer Support Specialist

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collabo