Results for "Customer Success"

Customer Success Manager

Come for the mission. Stay for the healthtech innovation. Let’s keep things simple: we’re a talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us. Our path to success is paved with our proprietary technology, demanding team members who are naturally AI-forward and data-driven to accelerate our impact. Healthcare benefits are complex, underutilized, and a mystery for most people. That’s why it’s our vision to remove the complexity from being healthy and well. HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clients’ health and wellness strategies into the HealthJoy Benefits OS - a simple, unified digital experience. This leads to healthier employees and a healthier bottom line. With over $100M in fundraising to date, HealthJoy has garnered workplace awards for Inc.'s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to over 300 team members. We’re contin

French-Speaking Customer Success Specialist

Join our international team and help clients maximize the value of our solutions as a French-Speaking Customer Success Specialist. This remote position requires work to be performed within Hungary. Requirements Strong communication skills in English (B2) and French (C1) Experience in Customer Success, Account Management, or BPO Customer-focused mindset with excellent communication skills Proactive, organized, and tech-savvy (SAP/Salesforce is a plus) Benefits Paid training Competitive salary Cafeteria benefits Medicover Originally posted on Himalayas

Sr Director, Product Marketing and Strategy

Head of Customer Success & Operations

Customer Success Manager II

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch ’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION As a Customer Success Manager II, you will take ownership of a portfolio of customers with increasing complexity and strategic value, acting as a key partner in their long-term success. Through proactive engagement, strategic planning, and a deep understanding of customer goals, you’ll drive product adoption, enable value realization, and foster

Customer Success Specialist - Outbound - Latin America Contractor

About Hearth Hearth is the AI growth system for local home improvement small businesses. We build revenue-critical software for home improvement contractors — the roofers, HVAC techs, and builders who keep America running. Our platform helps real business owners win more jobs, protect profit margins, and manage homeowner relationships professionally so they can build generational companies for their families and communities. We are now building the next layer: a personal AI employee for every small business in the trades focused on autonomously generating sales for America’s home improvement pros. An assistant who answers every call 24/7, qualifies leads, books appointments, follows up on quotes and estimates, and helps small business owners go from missing half of their business to capturing all of it. With 15,000+ paying customers, default profitability, and backing from some of the world’s best investors (Founder’s Fund, 8VC, Human Capital, etc.), Hearth is focused on bringing AI t

Analista de Sucesso do Cliente (Engenharia Civil e Arquitetura)

Este é um cargo remoto. A oportunidade A indústria da construção civil é a segunda menos digitalizada globalmente, e a Vobi nasceu para revolucioná-la! Nossa missão é empoderar profissionais e pequenos negócios deste setor, conectando toda a indústria em uma única plataforma e fornecendo-lhes todas as ferramentas necessárias para conseguirem entregar projetos e obras incríveis, de maneira transparente, simples e colaborativa. Estamos em busca de pessoas para fazer parte do time de Customer Success, que irão nos ajudar na melhoria contínua dos nossos processos e produtos, sempre com o foco em entregar a melhor solução para os nossos clientes. Se você gosta de desafios e está a fim de sacudir uma indústria tradicional e arcaica por completo, venha falar com a gente! Principais atividades desta posição Garantir a melhor experiência aos clientes, do onboarding à adoção diária, fornecendo informações proativas para o melhor uso da plataforma; Realizar o onboarding, rotinas de acompanhament

UI/UX Design - Intern (Remote)

Carbon Accountant (FLAG) - Contract Position

ROLE We are looking for a highly motivated Carbon Accountant to support the end-to-end delivery of carbon footprints and climate reporting disclosures aligned with industry standards. This person will have specific experience in Forest,Land & Agriculture (FLAG) emission calculations and will lead clients through technical conversations, GHG emission calculations, and related reporting across Scopes 1, 2, and 3, while receiving support from senior team members. Clients range in size, industry, and location, and this person will provide guidance on preparing for and reporting to mandatory and voluntary frameworks such as CDP, Ecovadis, SBTi, and Microsoft. Additional cross-functional support is expected as needed in product development, customer success, and business development. Expected start date would be in May 2026. This position’s employment is anticipated for ~6 months with the possibility of extension. Applicants must be based in North America. Sponsorship is not available a

Quality Assurance Analyst II - DroneSense

The Company Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes. Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you. The Role The Quality Assurance II has a solid foundation in software testing and a strong drive for quality. As a mid-level QA professional, they

Commercial Management Leader

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. This role sits at the center of Ciena ’s most critical commercial decisions, shaping how complex opportunities are structured, governed, and executed across the Americas. As the senior commercial authority for the region, this leader influences deal strategy, strengthens financial discipline, and builds a high‑performing Commercial Management organization that enables profitable growth and long‑term customer success. How you will make an impact: Serve as the senior commercial authority for the Americas, providing end‑to‑end leadership across the commercial lifecycle from opportunity qualification through post

Customer Success Manager

About the team Zillow 's Agent Software and Advertising (ASA) organization partners with top real estate professionals to help them grow faster and operate smarter by enabling effective use of Zillow ’s offerings to turn insights into action, drive results, and build lasting value. Our bundled software solution brings together Zillow Pro, Follow Up Boss, and Showcase into a cohesive suite of tools that helps agent customers drive more transactions. Integrating these products, we deliver a seamless workflow and advertising experience that streamlines agent communication, enhances advertising reach, and optimizes every stage of the sales process from winning more listings to efficiently converting more leads. About the role The Customer Success Manager oversees a portfolio of Zillow ’s customers across Zillow Pro, Follow Up Boss, and Showcase, delivering an elevated experience to agents, teams and brokerages. As the primary post-sales owner for your book of business, you leverage data,

Account Manager

We are hiring a high-performing Account Manager for a remote sales role focused on client relationship management, retention, and revenue growth. This role is ideal for candidates experienced in B2B account management, upselling, and customer success. Requirements 5+ years of experience in Account Management, Customer Success, or Sales Proven track record in upselling, renewals, or revenue expansion Strong communication and relationship-building skills Experience using CRM tools like HubSpot, Salesforce, or similar Ability to manage multiple accounts and prioritize effectively Comfortable working remotely with international clients Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidat

Technical Service Operations Lead (TSO Lead), Baku

We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Requirements Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing

Military Coordinator/Payor Success Associate

At Talkspace , we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for a Military Coordinator/Payor Success Associate to join our operations team. The Military Coordinator/Payor Success Associate is responsible for handling a higher level of contacts and back-office processes, including Health Plan Support, Customer Success inquiries, unmatched clients/members, VIP escalations, internal escalations, and ad hoc items. They will prioritize incoming requests and adjust workflows accordingly to ensure efficient and effective resolution of issues. Additionally, they will serve as a liaison between the Payor Success team and customer support to provide assistance with client/member-facing questions. The Payor Success Associate

QA Engineer

Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you! Role Purpose Documo is looking for a detail-oriented QA Engineer to champion quality across our document workflow platform. You’ll design and execute test strategies, drive AI-powered test automation, and ensure our cloud fax, IDP, eSign, and API products meet the highest standards of reliability and compliance. This role sits at the intersection of traditional QA rigor and

Manager, Customer Success

LogicGate ® is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud® delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs. At LogicGate , our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. The Role We are looking for a Manager, Customer Success to help lead our Customer Success Management (CSM) team. In this role, you will lead, coach, and scale a team of Customer Success Managers. You will be responsible

Senior Director, RevOps

Our mission is to protect our customers and partners with products they love to use—and that mission is powered by a team that cares deeply about how work gets done. At DNSFilter , we balance speed with precision, innovation with responsibility, and ambition with empathy. We thrive in change, value thoughtful execution, and challenge ourselves to be better every day. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in! This role reports to the Chief of Staff and serves as a key strategic partner to executive leadership, Finance, and Go-To-Market leaders across the organization. We’re seeking a Senior Director, Revenue Operations to drive operational excellence, data integrity, and scalable revenue infrastructure across Sales, Marketing, Customer Success, Support, and Finance. This role is accountable for the effectiveness of our revenue data and

Customer Success Manager

The Customer Success Manager (CSM) is accountable for an assigned portfolio of clients and their engagement processes and solution delivery through all phases of on-boarding and implementation. The CSM may also be accountable for project management support of existing accounts or implementation management of new accounts or expansions within current accounts. The CSM serves as a Trusted Advisor to clients by understanding the client’s goals, planning, and controlling delivery, mitigating risks and constraints, and expertly communicating internally and with clients to meet or exceed client requirements. The CSM develops successful client partnerships that result in high client satisfaction, retention, and growth. Through influential leadership in a matrixed environment, the CSM builds and leads diverse high-performing teams across Vatica Health , the client, and vendor partners. The CSM makes significant contributions to client engagement and solution delivery best practices. Responsib

Senior Customer Success Manager (UK)

🧠 About Cortex Cortex helps engineering teams ship better software faster. We're an AI-powered Internal Developer Portal that enforces reliability standards across every team automatically, so organizations can move fast without breaking things. Our customers reduce incidents by 30%, cut MTTR by an average of 50%, and ensure that AI code doesn't compromise service quality. Companies like Canva, Grammarly, and Skyscanner rely on Cortex to drive measurable impact on their most critical engineering outcomes. 📍LocationWe’re fully remote and typically welcome candidates from anywhere. However, for this specific position, we are ideally looking for candidates located in the UK due to the book of business of customers being located mainly throughout Europe. 🤝 The Team Our team is ~80 people building something developers actually want to use. We recently raised a $60M Series C led by Scale Ventures (alongside Sequoia and IVP). We're focused on making engineering teams more effective. You c

Account Manager, Small Business

Make a significant impact on our growth! As an SMB Account Manager, you'll be instrumental in driving revenue growth and fostering long-term partnerships within our valuable small to medium-sized business customer base (11-200 employees) within EMEA. This team focuses on high-velocity sales, closing deals quickly with small to medium-sized businesses. Our SMB Account Managers thrive in a fast-paced environment and build strong client relationships. These Account Managers work cross-functionally with marketing, sales, product and customer success to develop close relationships with their customers in order to grow their book of business. In this role, you will: Growth & Revenue Generation: Drive significant revenue growth within your assigned SMB portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities. Customer Success & Retention: Partner closely with our Custome

Customer Success Advisor (Part Time)

Customer Success Manager

Canals is a fully remote startup transforming the industrial supply chain with AI. The Customer Success Manager will own the full post-sale relationship for a portfolio of accounts, leading onboarding, training, adoption, and renewals. Requirements 5-8 years in Customer Success for a B2B SaaS product Experience working in an early-stage startup and building playbooks, processes, or systems from scratch Strong communication and relationship-building skills across all levels of an organization Comfortable explaining technical concepts to non-technical audiences Organized, analytical, and proactive Benefits Flexible work environment Strong engineering culture Culture of ownership Real-world impact Stellar product-market fit Originally posted on Himalayas

Associate Customer Success Manager

Paddle is looking for an Associate Customer Success Manager to join their Customer Success team, responsible for onboarding and growing a portfolio of customers, guiding them through their journey with Paddle , and ensuring they fully realize the value of the platform. Requirements Portfolio Management Clear Communication Execution-Oriented Data-Informed Foundational Advisory Curiosity for Fintech Benefits attractive salaries stock options retirement plans private healthcare well-being initiatives Originally posted on Himalayas

Associate Customer Success Manager

Description Fullpath is a fast growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion dollar transportation industry with our advanced Customer Data Platform (CDP) . Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry. Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. If you are a creative, solutions oriented individual who is ready to put your career in drive, Fullpath is the place for you! We’re looking for a driven and detail-oriented Associate Customer Success Manager to support and scale our Customer Success efforts across enterprise accounts. In this role, you’ll play a key part in delivering exceptional client experiences by supporting campaign execution, managing o

Bilingual Customer Success Manager

Customer success with purpose: protect retention, fuel growth, and drive real impact in higher education. In this role, you'll own a portfolio of French-speaking partners in higher education, mostly health profession programs in medicine, nursing, and allied health. You'll guide them through their admissions cycle, protect and grow revenue, and build the kind of relationships where partners call you first and refer you to peers. That means helping partners get real value from our growing assessment suite, including Casper, our flagship situational judgment test that helps programs see the whole applicant beyond grades and GPAs, and Video Interviews, our newest tool that gives programs deeper, more authentic applicant insight at scale, as we expand what we offer and deepen how partners use it. You'll be joining at a natural inflection point for the team. As we've grown, so has the complexity of what great Customer Success looks like at Acuity, and we're maturing the function to match.

Strategic Customer Success Manager - EMEA

Description We are Utila , an enterprise-grade platform that powers digital asset operations for more than 200 global institutions. Our technology secures $15B+ in monthly transaction volume and has protected over $100B to date. Backed by $50M in funding , Utila is growing fast with a rapidly expanding global customer base. We build mission-critical infrastructure for institutions operating in the digital asset space, where security, reliability, and scale are non-negotiable. Our customers include fintechs, trading firms, payment companies, and enterprises managing large-scale digital asset operations. Responsibilities Drive EMEA as a business unit: forecast ARR growth, manage churn, identify expansion opportunities, report on regional health Build strategic relationships with institutional customers (exchanges, funds, fintechs) from onboarding through renewal and expansion Act as business advisor to CFOs/CTOs/COOs, translating wallet infrastructure capabilities into operational effic

Référent Digital Comptable / CSM - Région Nord F/H

Digital Accountant/Customer Success Manager to support the activation and adoption of the MEG Premium software among client portfolio, working in a team with a focus on customer satisfaction and usage. Requirements Junior or confirmed experience in accounting firms Strong appetite for digital Manager position in CDI Benefits Company car SWILE card Participation/PEE Gift vouchers CSE Leisure budget Concierge service RTT + 3 additional days off Originally posted on Himalayas

Strategic Field Engineer

Description About the Role & Hiring Manager I joined Zenity because of the opportunity to help define a new security category [Agentic AI Security] and work on complex problems alongside a world class team. As a leader, I value ownership, urgency, and direct feedback. Our team operates with high standards and fast pace. To be successful, I expect proactive communication, strong follow-through, and a willingness to step in and solve problems without waiting to be asked. This role brings a dedicated technical execution layer across our flagship accounts. It bridges Sales Engineering, Customer Success, and Support. You'll drive consistency, responsiveness, and follow-through to ensure we execute reliably and deliver a high-quality customer experience **Strong preference for candidates based in Central or Pacific (PST) time zones to ensure alignment with customer and team workflows About Zenity Zenity is the leader in AI Agent Security and the first company to bring an agent-centric s

Customer Engagement Manager

RethinkFirst is seeking a Customer Engagement Manager to lead the creation and management of behavior-based campaigns in Gainsight, focused on customer engagement, retention, and lifecycle management. Requirements Extensive hands-on experience with the Gainsight platform, including Journeys, Playbooks, Health Scores, NPS, and CTAs Strong understanding of customer success workflows and how to apply them within the Gainsight platform Proven experience in creating, executing, and optimizing behavior-driven campaigns in customer success, marketing, or product management Benefits Generous health, dental, & vision benefits package Flexible paid time off 11 paid company holidays 401k + matching Parental leave Originally posted on Himalayas

Customer Success Team Lead (German Speaking)

Program Manager Major Deployments

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the role: Skydio is looking for a driven customer facing Program Manager with a deep sense of ownership to lead and drive all aspects of implementation and delivery for our Law Enforcement Customers. You will join our Customer Success team, and will be Skydio's Law Enforcement customer liaison and broadly responsible for the success of our contracts to include: cost, performance, scheduling, project planning, technical execution, risk management and problem solving. In this role, You will have to learn technical conce

Project Manager with experience in Change Management or organizational transform

Project Manager with experience in Change Management or organizational transformation - Sponsor dedicated - LATAM Remote Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer r

Senior Customer Success Associate, International Public Sector

See yourself at Dataminr Dataminr is seeking a self-motivated and self-directed Customer Success Associate, passionate about detailed record-keeping and maintaining scalable processes and systems to ensure customer success. As a natural customer advocate, you listen, learn, and define customer needs with our software solution, advocating for both the customer and our product, identifying opportunities and solving problems. Your goal is to support client engagements with training, usage assessments, and product demos to increase the adoption, retention, and satisfaction of the Dataminr platform within the UK public sector market, with an initial focus on policing and broader public safety customers, in support of our company's ambitious growth plans. You have a strong understanding of service culture, customer-facing products, and account management tools, supporting the customer base, which may involve travel to customer sites. You are excited to bring your experience to a team that i

Product Marketing Manager (Contract)

Contract Electrical Design Technician

Customer Success Manager (Fully Remote)

About Soracom Soracom was founded in 2015 by AWS veterans with a clear vision to build a more connected world. Today, Soracom serves over 25,000 customers and connects millions of devices worldwide, delivering cellular connectivity for the Internet of Things (IoT) powered by the speed and scale of the cloud. With remote teams across Japan, the US, and Europe, Soracom is continuing to expand its global team to keep pace with the company's rapid growth. Soracom is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. Come and join Soracom to create the transformative technology that enables our customers to engineer a better world. About the Role You will serve as a key member of the team in the Americas and have the exciting opportunity to work w

Named Account Executive, K-12

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce . Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with va

Growth Account Executive

Growth Account Executive AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. Team Mission We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing

Solutions Engineer

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software . CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As

Fraud Solutions Product Management - Sr. Director

FICO (NYSE: FICO ) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “This position serves as a critical technical bridge between our EFS and Falcon fraud solutions and both external and internal stakeholders. The role focuses on understanding and translating customer technical requirements into actionable product capabilities, with emphasis on integration architecture, implementation strategies, and platform interfaces. As a key technical advocate, you will enable Customers, FICO Sales and Professional Services teams through comprehensive technical education, product handovers, and best practice EFS technical know-how. This role requires deep technical fraud solution expertise to support customer success throughout the entire solution lifecycle—from pre-sales through implementation and ongoing optimization.” – Fraud Solutions Product Management

Director, Customer Success (Inside/Small Accounts)

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: Amplify is seeking a strategic and empathetic leader to join our team as the Director of Customer Success on the Customer Success and Development team for the Inside and Small Accounts team. In this pivotal leadership role, you will report directly to the Regional VP of Customer Success and Development and ass

GTM Systems Engineer

Hi, we’re CompanyCam . We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role We’re looking for a GTM Systems Engineer to help build and scale the systems, automation, and infrastructure that power our go-to-market organization. This role expands our revenue systems capacity while accelerating intelligent automation across sales, marketing, and customer success. You’ll operate with a builder mindset—someone who doesn’t just maintain systems

Customer Success Engineer

About CrewAI CrewAI is the leading open-source framework and enterprise platform for building and orchestrating multi-agent AI systems. Since launching in late 2023, CrewAI has grown into one of the fastest-adopted AI developer tools in the world, powering 300M+ agent executions per month across thousands of companies and a rapidly expanding open-source community. With CrewAI, teams can design specialized AI agents, connect them into dynamic “crews” and event-driven “flows,” and deploy them into production with governance, security, and scalability. Our mission is to give every team the ability to automate complex workflows, integrate AI safely into their businesses, and move beyond one-off LLM prompts toward robust agentic systems. About the Role Location: Remote (AMER) As a Customer Success Engineer, you’ll be the technical bridge post‑sale: ensuring customers successfully adopt, integrate, and scale CrewAI for their workflows. You’ll help remove technical roadblocks, craft custom i

Revenue Operations Manager

Customer Success Engineer

About Scality Scality solves organisations’ biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world’s most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us on LinkedIn . Visit www.scality.com and our blog . About the role: The Customer Success Engineer (CSE) is responsible for designing, building, and delivering our products and third-party solutions to customers. As part of the Customer Success team, the CSE will participate in the European on-

Customer Success Manager II - German Speaking

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines , we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and

Customer Success Manager

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. Join Veriforce's Customer Success team as a Customer Success Manager. In this role, you'll be the voice of our customers and a key face of our company. Your success will be measured by your ability to keep customers satisfied, expand their experience, and guide them through their journey with Veriforce. As the primary contact for our clients, you'll collaborate closely with all Veriforce teams, providing your expertise and innovative ideas to make informed decisions. At the same time, clients will look to you

Senior Customer Success Manager - Corporate/Government (Bilingual)

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies. D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L . D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally. Every application we receive is

Implementation Manager I - Public Sector

POSITION SUMMARY We're looking for a highly motivated and experienced Implementation Manager to join our Public Sector Customer Success team. This crucial post-sales role is all about ensuring the smooth onboarding and successful implementation of our SaaS solutions for new and existing government and public sector clients. You'll be key to translating client needs into effective system configurations, driving operational efficiency, and boosting overall customer satisfaction. ‎ WHAT YOU'LL DO Lead Client Onboarding & Technical Consultation : Guide public sector clients through the seamless implementation of our SaaS solutions. You'll deep-dive into their unique requirements, partner closely with Customer Success Managers, and provide expert consultation on workflow optimization, solution configuration, media/data management, AI/operational workflows, and manage account/user provisioning. Design & Configure Solutions : Transform client needs into optimized system configuration

Regional Customer Success Manager - SMB (Automotive)

At Podium , we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium . If

Senior Research Consultant, Evidence Review and Software (Remote - Canada)

Candidates must currently have authorization to work in the U.S. or Canada without employer sponsorship, as we are not able to provide H-1B sponsorship now or in the future for this position. We are looking for 7+ years in HEOR, epidemiology, or pharmacoepidemiology with hands-on systematic review experience. Must have e xperience interpreting or reviewing statistical outputs from meta-analysis or network meta-analysis software (e.g., R packages, WinBUGS/JAGS, or equivalent). The Senior Research Consultant, Evidence Review and Software serves as a key subject matter expert supporting both product development and customer success for Cytel ’s AI-powered systematic, targeted literature review, and evidence synthesis (meta-analysis and network meta-analysis) solutions. This role blends deep HEOR and evidence synthesis expertise with strategic customer engagement, operational delivery, and cross-functional collaboration. Originally posted on Himalayas

Guest Experience Representative

A fast-growing, celebrity-owned lifestyle food brand is looking for Guest Experience Representatives to join its remote team. You’ll be the front line of our brand—delivering high-quality support via email, SMS, and occasional phone support during U.S. Pacific hours. Requirements A hospitality-minded professional who thrives on creating standout guest experiences A strong communicator with a friendly, clear, and empathetic tone A proactive problem-solver who remains calm under pressure Detail-oriented and dependable in a fast-paced, high-touch environment 3+ years in customer success, operations, or client service (U.S. accounts preferred) Guest service, restaurant, or food service experience (required) Strong written English and interpersonal communication skills Critical thinking and ownership mindset Bachelor's degree (honors preferred) Originally posted on Himalayas

Customer Renewals Manager

Customer Renewals Manager @ AppFollow About AppFollow AppFollow helps mobile teams worldwide improve app performance and customer experience. Our platform provides tools for App Monitoring, App Store Optimization (ASO), Review Management, Alerts & Automation, and Insights, empowering product, marketing, and support teams to make better decisions faster. About the Role As a Customer Renewals Manager , you will own the renewal lifecycle for a portfolio of customers, ensuring timely renewals, reducing churn, and driving revenue growth. This role sits at the intersection of Customer Success, Sales, and Finance. Your mission is simple: protect and grow revenue by delivering a smooth, proactive, and value-driven renewal experience. You’ll work closely with Customer Success Managers, leveraging customer insights, product usage data, and health scores to identify risks early and uncover expansion opportunities. What You’ll Do Renewal Ownership & Execution Manage the full renewal lifec

Account Manager, Enterprise

About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion , we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch. About the Role The Account Manager builds and maintains strong client

Customer Success Associate

VP, People Partner (HRBP)

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! ABC is seeking a VP, People Partner (HRBP) to support our Go-to-Market organization, during a critical phase of global growth and organizational evolution. Requirements 18+ years of progressive HR experience, including significant experience as a strategic HRBP leader in high-growth, fast-paced environments. 8+ years of people leadership experience, including experience leading or developing senior HRBP talent. Proven experience supporting Go-to-Market functions such as Sales, Revenue Operations, Onboarding, and/or Customer Success. Deep capability in organizational design, workforce planning, and change management, especially within scaling commercial organizations. Strong executive coaching skills and demonstrated ability to influence senior leaders and C-suite stakeholders. Experience managing complex global employee relations and performance managem

Technical Writing & Editing Specialist Professional

We’re seeking a Technical Writing & Editing Specialist Professional to create clear, accurate, and high-quality product documentation. The role works closely with cross-functional product teams to translate complex technical concepts into user-focused, accessible content that supports customer success and product adoption. Requirements Develop, write, and maintain high-quality product documentation Work closely with cross-functional product teams Translate complex technical concepts into user-focused, accessible content Benefits Flexible arrangements Industry-leading benefits Support and services for holistic health and wellbeing Life balance Autonomy, freedom, and ownership Originally posted on Himalayas

Revenue Operations Manager

✨ Where do we hire from? Find out more about hiring at TestGorilla. This role is open for hiring in Spain and UK as an Employer of Records (EOR) as well. About the role As our Revenue Operations Manager, you will own and evolve the commercial GTM system of record across Sales, Marketing, and Customer Success. This is a strategic RevOps role focused on modernising processes, improving efficiency, and enabling leadership to manage the business proactively. You are accountable for defining revenue rules, ensuring data integrity, and designing scalable GTM processes, not for day-to-day reporting or inspection. You’ll be a key partner to GTM leadership on pricing changes, new motions, and strategic initiatives. Responsibilities Own HubSpot and Gong architecture as GTM systems of record Design and modernise end-to-end GTM processes (Lead → Deal → Renewal → Expansion) Define and enforce SQO criteria, stage exit rules, and revenue governance Own forecasting mechanics and pipeline in

Head of Support

Customer Success Manager