Results for "Customer Care"

Founding Enterprise Account Executive

Description Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most. We partner with leading employers, insurers and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America. Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide. About this role: As Empathy 's founding enterprise account executive in the UK, you'll drive our sales efforts in the region, building relationships with insurers, wealth managers and financial institutions to help them reimagine customer care at life's most difficult moments. You'll ow

Remote Customer Care Specialist mit Deutsch und Englisch (Sofia, Bulgaria, BG)

Über Uns: Foundever ™ ist ein weltweit führendes Unternehmen im Bereich Customer Experience (CX). Mit 170.000 Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für mehr als 750 der weltweit und digital führenden Marken. Unsere innovativen CX-Lösungen, Technologien und unser Fachwissen sind darauf ausgerichtet, die betrieblichen Anforderungen unserer Kunden zu unterstützen und den Kunden in den entscheidenden Momenten ein nahtloses Erlebnis zu bieten. Ihre Aufgaben: Beantwortung und Lösung einer Vielzahl von Kundenanfragen per Telefon oder E-Mail; Übernehmen Sie die Kontrolle über Situationen und denken Sie mit, um die besten Entscheidungen zu treffen, um Kundenkontakte zu lösen; Beratung und Information der Kunden über Produkte und Dienstleistungen der Kunden, wobei Sie die Produktivitätsstandards der Abteilung und die Qualitätsstandards für die Kundenbetreuung übertreffen; Rechtzeitige und korrekte Bearbeitung von Kundenanfragen nach vordefinierten Rege

Customer Care Representative - WFH Connecticut

Join Our Team at MTM Health! At MTM Health , it’s more than just a ride—it’s personal. We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve , helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth , giving you the opportunity to shape the future of our industry. Why MTM Health? Make a meaningful difference every day. Join a team that values your ideas and contributions. Be part of a company that exceeds NCQA standards for customer service. Enjoy a supportive environment with multilingual services available 24/7, 365 days a year . If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together! Position Title: Customer Care Representative Location: Remote Con

Customer Service Agent

Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible. Above Lending is seeking a dedicated and experienced Customer Care Agent to join our team. As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for assisting customers with payments, navigating their accounts, and facilitating any necessary account changes. This position requires effective communication skills, critical thinking abilities, and a strong focus on customer satisfaction. This is a full-time position. We are actively seeking candidates that can work f

Administrator - Customer Care

As a Administrator – Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost. Responsibilities: Performs daily required administrative functions in accordance to written process maps. Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service. Responds and acts on submittals within Sales Portal in specified time periods of request. Performs timely and accurate completion of branch audit and compliance steps per established guidelines. Maintains high level of organization of tasks between assigned branches. Documents and submits individual task KPI data used for process improvement. Assists Customer Care Manager in development and training of employees. Researches tax and freight claims and run

Customer Care Specialist I - Contract

BASE PAY: $15.50+ hr SCHEDULES FALL BETWEEN 7:00 AM - 8:00 PM MONDAY - FRIDAY WITH WEEKEND ROTATIONS. What You'll Do: Are you passionate about helping people? As a Customer Support Specialist, you'll be the voice of our company—assisting clients and customers via phone, email, or chat. You'll handle orders, answer inquiries, resolve problems, and collect valuable feedback. Beyond just support, you’ll consult with customers to uncover their needs and recommend the best products, services, or solutions. Every interaction is an opportunity to make a difference! We count on you to: ✔️ Provide friendly, efficient, and professional customer service ✔️ Resolve issues quickly and effectively ✔️ Recommend solutions that enhance the customer experience ✔️ Work within assigned client programs to meet performance goals Your Key Responsibilities : 💡 Engage with Customers: Handle inbound and outbound calls based on your assignment. 📚 Learn & Grow: Successfully complete training and stay updat

Customer Support Representative (English) | BetCare

Vice President, Customer Care Center

The Vice President of Customer Resolutions is a senior leadership role responsible for the strategic direction, operational performance, and transformation of the Customer Resolutions organization within Customer Contact Center Operations. Reporting to the Senior Vice President, Global Customer Contact Center Operations, this role oversees resolution-focused contact center functions across multiple servicing locations and channels, with accountability for customer outcomes, regulatory compliance, and operational efficiency. This role will lead the transformation of Customer Resolutions through agentic AI deployment, intelligent automation, and Lean process design, ensuring customer-centric, brand-worthy borrower experiences while reducing delinquency rates, compressing cure cycle times, and delivering measurable financial returns. The VP will be the organization’s primary driver of a digitally enabled, data-first operating model — one that uses technology to amplify human judgment, no

Customer Care Representative I - Must Reside within 50 miles of Denton, TX

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! This position is remote but you must reside within 50 miles of Denton TX 10:15am-7:00pm CT w/Rotating Saturday shift SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless of the product, application, or service need. Must buil

Technical Support Engineer (L2/L3)

Location: remote Poland/ Philippines About the Role: We are looking for a Technical Support Engineer with a strong hardware and instrumentation background to join our Customer Care team. In this role, you will directly support clinics, technicians, and partners using audiometers and diagnostic hearing instruments. You will troubleshoot hardware issues, diagnose system integrations, and guide customers through installation, configuration, and operation of audiology systems used in clinical environments. This role sits at the intersection of hardware, software, and clinical workflows. You will help ensure reliable performance of audiometry equipment and provide expert technical support that enables hearing care professionals to deliver accurate diagnostics. The ideal candidate has experience working with technical instruments, medical devices, or diagnostic equipment, and enjoys solving complex technical problems while engaging with customers and fellow service technicians. This role is

Customer Care Team Lead

Job Family Customer Service About Us At Transamerica , hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investme