Results for "Call Center"

Front Desk Guest Experience Associate

Job Title: Remote Front Desk / Guest Experience Associate (Open to Fresh Grads) Location: Remote (Philippines) Employment Type: Full-Time Department: Guest Services The Opportunity: Bring Your 5-Star Service Home Whether you are a highly motivated fresh graduate , an experienced customer service professional , or a healthcare worker looking to transition into a stable, long-term remote career, we want to hear from you. TruPorch Homes (PillowPM) manages premium short-term rental properties that offer the comfort of a home with the service of a boutique hotel. We are not a generic call center, and we do not use robotic scripts. We are looking for true professionals who have a natural "Service DNA"—whether you learned that in a 5-star hotel, or through an impeccable bedside manner treating patients with utmost care and understanding. We are looking for people who naturally know how to make others feel welcomed, heard, and cared for. What You Will Do You will be the voice and face of ou

Guest Experience Specialist

This is a remote position. We are seeking a motivated and detail-oriented Remote Guest Experience Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism and care. This position is ideal for someone who enjoys helping people, solving problems, and working in a fast-paced remote environment. You will serve as a key point of contact for customers, ensuring a smooth and positive experience from initial request through follow-up support. Requirements Previous experience in customer service, hospitality, call center, or administrative roles preferred Strong written and verbal communication skills Comfortable working independently in a remote environment Basic computer skills and ability to learn new systems quickly Reliable internet connection and a distraction-free workspace Strong attention to detail and organizational skills Positive attitude and solu

Manager, Call Center

Resmed creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Position Summary The Manager, Call Center is accountable for the leadership of the customer service functions of a dynamic team of dedicating calling staff. In this role, you will ensure consistent delivery of services, while optimizing the overall performance and productivity. This position oversees a team of Customer Service Representatives. The position will be responsible for managing performance and productivity of their assigned customer service

Customer Service Representative Cigna Healthcare

Summary  The Cigna Group is a global Health Service company that is dedicated to helping people improve their health and vitality. Our Medical Proclaim Provider team seeks dedicated, compassionate, and empathetic Customer Service Representatives, who are genuinely interested in helping people at some critical points of their lives, to join our team. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.    Responsibilities Answer inbound calls from health care providers with inquiries regarding medical claims, benefits, appeals, prior authorizations, and medical codes. An average of 50+ calls are expected daily.   Take inbound calls while toggling through several applications on multiple screens.   Attend 100% of trainings, and the first 90 days of employment.   Resolve customer complaints through independent problem-solving skills and one-call resolution.   Understand and strive to meet or e

Physician Support Desk Analyst

City/State Norfolk, VA Work Shift First (Days) Overview: Overview The Physician Support Analyst is responsible for handling inbound customer calls while also analyzing call trends, delivering high-quality technical support and service. This role is call center-based, providing remote technical support for software, and network-related issues through inbound and outbound calls, with a heavy focus on inbound volume supporting providers, external practices’ staff, and medical students. The analyst will be responsible for troubleshooting and resolving technical problems, documenting support activity, escalating complex issues, and providing user-friendly guidance to non-technical users. In addition, they will analyze system performance and proactively identify any potential issues. The ideal candidate will have a strong customer service mindset, effective communication skills, and the ability to work independently and collaboratively in a fast-paced support environment. The shift rotates

Trilingual Interpreter French, Portuguese and Spanish

Kelly Services Mexico is hiring Trilingual Interpreters to support multilingual communication services in a fully remote environment across Mexico. Requirements Advanced proficiency in French, Portuguese, and Spanish High school diploma completed Customer service or call center experience preferred Strong communication and listening skills Professional and service-oriented mindset Availability to work full-time Originally posted on Himalayas

Nutricionista y o Nutrióloga

Objetivo del Cargo Brindar acompañamiento y orientación nutricional a pacientes en tratamiento con Dutide- semaglutida en el manejo de la Diabetes Mellitus tipo 2, control de peso y metabolismo, mediante atención telefónica y seguimiento remoto, garantizando una experiencia empática, profesional y orientada a resultados. Funciones Principales Realizar atención y seguimiento de pacientes vía call center. Brindar orientación nutricional básica y acompañamiento durante el tratamiento. Resolver dudas relacionadas con hábitos alimenticios, adherencia y bienestar general del paciente. Registrar información y evolución de pacientes en los sistemas internos. Dar seguimiento periódico a pacientes para monitorear avances y cumplimiento del tratamiento. Escalar casos especiales o alertas médicas al equipo correspondiente. Mantener una comunicación cordial, clara y empática con los pacientes. Habilidades y Competencias Empatía y orientación al paciente. Buena comunicación verb

Staff Pharmacist Refill Call Center

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Job Summary: Pertinent information will be gathered from incoming calls concerning medications, and along with review of the electronic medical record, call center employees will utilize scripting to determine a response to the needs of the caller. Responsible for addressing medication related questions, issues, prior authorizations, as well as refill approvals. Perform a medication review at the time of the call and do a complete clinical review and address any medication related questions. Job Duties: Support the overall goals and objectives that result in improved access, quality of patient care and higher levels of patient satisfaction. Demonstrates proficiency in order processing. Receives and interprets physicians' medication orders and clarifies or corrects orders with the physician. Reviews patient medication profiles to guard aga

Telefonista call center con experiencia

Desde People RRHH nos encontramos en la busqueda de Atención al Cliente para sumarse a nuestro equipo. Su rol será contactar a clientes evaluando necesidades y consultas que tengan para nuestro producto Requisitos Experiencia previa en atención al cliente de manera telefónica Uso de Excel y Office intermedio-avanzado Estudiantes de carreras universitarias/terciarias (deseable) Indispensable: Contar con PC, Camara y Celular (la empresa brinda la línea) Realizar 20 llamados por hora Jornada de lunes a viernes Se ofrece trabajo formal con posibilidad de continuidad luego de la campaña ¡Aguardamos tu postulación! Please mention the word **LAUDABLY** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Work at Home Customer Service Agent (Full-Time & Part-Time) KS)

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interact

Work at Home Contact Center Agent (Full-Time & Part-Time) (MO)

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interact

Sales Appointment Setter