Proposal Specialist – Pre-Sales Support (Contact Center & IT Solutions)
The Proposal Specialist is responsible for preparing high-quality, compliant technical proposals for enterprise and government opportunities. This role supports the full pre-sales cycle, translating complex technical solutions into clear, structured documentation and assisting sales teams in positioning solutions competitively. Requirements 3–7 years of experience in technical proposal preparation, pre-sales support, or bid management. Proven experience responding to RFPs, RFIs, and enterprise or government tenders. Strong understanding of contact center solutions, CX platforms, IT infrastructure, and system integration. Ability to translate complex technical solutions into clear, structured documentation. Proficient in Microsoft Word, PowerPoint, Excel, and diagram tools (e.g., Visio, Lucidchart). Experience collaborating cross-functionally with sales, technical, and delivery teams. Originally posted on Himalayas