Account Specialist
The Account Specialist supports the renewal process for a high-volume portfolio of customer accounts. This role focuses on executing established workflows, maintaining accuracy in pricing and account data, and supporting timely renewal completion and ongoing account support. This position is ideal for someone who is highly adaptable, detail-oriented, organized, and comfortable working within structured processes that frequently change due to department needs. Key Responsibilities Renewal Processing & Execution Process assigned renewal accounts using established workflows Prepare and validate pricing quotes based on defined guidelines Ensure accuracy of account data, pricing, and renewal details Track renewal progress and follow through on required steps to completion Customer & Account Support Respond to customer inquiries related to renewals, addons and customer questions, using provided resources and templates Escalate complex or non-standard issues to senior team members Su