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RemoteOK

Support Engineer

RemotePosted 1 day agoVerified 44 minutes ago

About This Gig

We're building the future of RMM, and the people who deploy it for our customers are mission critical. This is not a traditional support role. You'll close hard tickets, onboard customers running thousands of endpoints, build automations that ship to everyone, and be the IT professional MSP owners trust on sight. If you want real ownership, real impact, and zero bureaucracy, you'll feel at home here. About Level Level is a modern RMM platform built for MSPs and IT teams managing hundreds to thousands of endpoints. We're profitable, growing, and shipping fast with a small team, focused on making RMM simpler and smarter than the legacy tools that still dominate the market. The opportunity We're looking for a seasoned IT professional with 10+ years of real-world MSP or enterprise experience who can do all of this in a single week: close hard technical tickets, run a deep onboarding for a customer managing 1,000+ endpoints, build a reusable automation, record a platform how-to video, and

Skills & Tags

customer support technical

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