Support Engineer - Blue Prism Infrastructure

About This Gig

BP3 is seeking a hands-on Support Engineer with strong experience in Blue Prism to join our support and managed services team. This role focuses on supporting, maintaining, and evolving production Blue Prism environments for enterprise clients, often as part of long-term managed service engagements. You will work closely with BP3 architects, database teams, and client stakeholders to ensure stable operations, timely issue resolution, and continuous improvement of Blue Prism platforms - including infrastructure components such as SQL Server, monitoring tooling, and environment configuration. This is not a “ticket factory” role. It requires solid platform and infrastructure expertise, including the ability to troubleshoot across the application, database, and operating system layers, sound technical judgment, strong communication skills, and the ability to build trusted relationships with customers. Key Responsibilities Blue Prism Platform Support Provide day-to-day operational support

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