Senior Associate, Readiness Owner (Client Readiness) (Remote, any state, US)

About This Gig

Location Designation: Fully Remote Business Unit: Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-size and large companies. Our work fosters a healthier, happier and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you’ll design, implement and support these solutions directly impacting customers’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits and life insurance solutions. Role Overview: The Readiness Owner is responsible for driving operational readiness and change management activities across initiatives impacting Client Implementation, Client Readiness, and related Group Benefit Solutions operations. This role partners closely with Experience Owners, Project Managers, Technology teams, and cross-functional business stakeholders to ensure new processes, systems, and capabilities are suc

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