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Himalayas

Patient Collections Specialist

PhilippinesPosted 1 day agoVerified 1 day ago

About This Gig

Position Summary The Patient Collections Specialist is responsible for managing and collecting outstanding patient balances with accuracy, professionalism, and excellent communication skills. This role requires strong familiarity with electronic medical records—particularly eClinicalWorks (eCW)—and the ability to review patient accounts, explain balances, and process payments efficiently. The ideal candidate is confident, detail-oriented, and comfortable interacting with patients regarding past-due amounts while maintaining a courteous and solutions-focused approach. Job Details Work setup: Work-from-home Schedule: Monday to Friday | 8:00 PM – 5:00 AM (Manila time) Holidays: Selected US Holidays Key Responsibilities Patient Account Review & Analysis Review patient accounts to ensure accuracy of balances and identify outstanding payments. Interpret and explain insurance ERAs/EOBs to clearly communicate patient responsibility. Patient Communication & Collections Conduct both inb

Skills & Tags

Patient Collections Healthcare Billing Medical Collections Patient Accounts Representative Healthcare Administration Patient Collections Specialist Medical Collections Specialist Medical Collections Representative Patient Accounting Specialist Healthcare Accounts Receivable Specialist

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