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Himalayas

Outreach Specialist

United StatesPosted 1 day agoVerified about 14 hours ago

About This Gig

Job Description: The Telephonic Outreach Specialist is responsible for virtually connecting with members who are eligible for Thrive2Liv Powered by Philips services and engaging with them around their needs. This initial series of conversations with members begins the intake process, and the Outreach Specialist is the stepping-off point from which a member is connected to a Community Health Partner to develop a long-term relationship. Until this connection is fully made, the Outreach Specialist is the members point person, available and accessible to assist with whatever may be needed, to troubleshoot, to educate, and to be a listening ear. The Outreach Specialist works alongside, and is supported by, each members care team. Responsibilities: Provides telephonic/virtual outreach and engagement services for each eligible member. Leverages available data from Commons to learn more about potential members and inform them about the outreach processes. Reviews pre-populated demographic inf

Skills & Tags

Customer Service Outreach Specialist Customer Service Member Services Healthcare Community Health

About the Seller

Thrive2Liv, Inc.

on Himalayas

Pricing available on Himalayas

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