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Himalayas

Customer Success Manager

United StatesPosted 2 days agoVerified 2 days ago

About This Gig

Customer Success Manager Localização: Remoto (preferência por candidatos na zona de Lisboa) Deslocações ocasionais a Coimbra Estamos a recrutar um(a) Customer Success Manager para integrar uma empresa tecnológica em forte crescimento internacional, especializada em soluções avançadas de monitorização de infraestruturas críticas através de analítica baseada em satélite. A função assume um papel central na relação com clientes, garantindo uma experiência de onboarding sólida, adoção eficaz da plataforma e geração contínua de valor ao longo da jornada do cliente. Enquadramento da Função O(a) profissional será responsável pela gestão da experiência pós-venda, atuando como principal ponto de contacto dos clientes após o fecho comercial, assegurando onboarding, formação, acompanhamento contínuo e alinhamento entre capacidades técnicas e objetivos de negócio. Responsabilidades Gerir o processo completo de onboarding de novos clientes, desde kickoff até adoção integral da plataforma Conduzir

Skills & Tags

Customer Service Sales Customer Success Management & Customer Success Account Management Onboarding Specialist Client Success Customer Success Manager Client Success Manager Customer Success Account Manager

About the Seller

Elevus

on Himalayas

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