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Himalayas

Contact Center Patient Access Specialist

United StatesPosted 1 day agoVerified 1 day ago

About This Gig

InizioEngage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. The Patient Access Specialist (PAS) Team Leader is an essential member of the AstraZeneca Patient Support Operations team supporting patients and healthcare providers across the US.This position willbe responsible forhelping patients understand their access to medication through reimbursement and affordability programs. This role will focus onidentification ofaccess pathways by providing information and resources to address access barriers whilemaintaininginternal and external communications.Assistwith call monitoring; providetimelyfeedback to Call Center Communicators. Be innovative, using creativity, imagination, and information to develop ideas and suggestions for improvements.Assistthe management team with the compilation of individual monthly program metrics. Disseminate allproject information/directives toteam. Lead by example, a

Skills & Tags

Patient Access Specialist Healthcare Customer Service Contact Center Team Leader Case Management Patient Support Patient Access Call Center Healthcare Contact Center Specialist Patient Access Representative Patient Access Manager

About the Seller

Inizio Engage (formerly Ashfield Engage)

on Himalayas

Pricing available on Himalayas

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